Items sold by Presta Marine on www.marine.prestaproducts.com that are still new, unopened, unused and undamaged can be returned within 90 days of the shipped-to customer date, and Presta Marine receives the returned items in that condition. Returns for a verified purchase on the website can be exchanged for replacement product or credited to your account at sole discretion of Presta Marine. Refunds for returns will be issued to the original form of payment. Original shipping charges will be refunded only if the return was the result of an error by Presta Marine. Return shipping costs are the sole responsibility of the customer unless the return is the sole result of an error by Presta Marine.
For questions or to expedite your return, contact our customer care team at 1-800-860-4488 or email us at firstname.lastname@example.org. Our representatives are available Monday-Friday 8:00 AM – 5:00 PM (ET).
To expedite your return, please have the following available:
- Order number
- Phone number and/or email address provided when placing your order
- Billing details
Presta Marine reserves the right to refuse to sell to any person for any reason not prohibited by law, including, but not limited to, any abuse of this return policy. All returns are subject to inspection by Presta Marine personnel to identify possible use, misuse, missing components, or damage. A refund may be denied due to failure to adhere to returns policy requirements.