Cancellation Policy

Website orders can be cancelled within 45 minutes of submitting the order. After the 45-minute period has expired, the order cannot be cancelled unless it is backordered. Backordered items can be cancelled at any time prior to the order shipping. To cancel your order online, visit My Account to access your order details and click the Cancel button. For assistance with cancelling an order, contact our customer care team at 1-800-860-4488. Our representatives are available Monday-Friday 8:00 AM – 5:00 PM (ET).


If your order has been processed and is unable to be cancelled, you may return unwanted items in accordance with our Returns policy.